Back to app
Terms of Service
Last updated: 1 January 2026  ·  CVShortlist  ·  Governing law: England and Wales

Plain English summary: Use CVShortlist for your own job search only. AI output may contain errors — always review before submitting. We offer a 7-day refund on first subscriptions if the service does not work as described.

1. Agreement to Terms

By creating an account or using CVShortlist ("the Service"), you agree to be bound by these Terms. If you do not agree, please do not use the Service. CVShortlist is operated as a sole trader business based in the United Kingdom. Contact: support@cvshortlist.com

2. The Service

CVShortlist uses artificial intelligence (Claude AI, operated by Anthropic, Inc.) to rewrite and tailor CVs and resumes to match specific job descriptions and target job markets, with ATS keyword analysis and downloadable outputs.

Important: CVShortlist provides AI-generated suggestions only. All output should be reviewed carefully before use. We make no guarantee that a tailored CV will result in an interview, job offer, or any particular employment outcome.

3. Eligibility

You must be at least 16 years old to use the Service.

4. Your Account

You are responsible for all activity under your account. Notify us immediately at support@cvshortlist.com if you suspect unauthorised use. You may only hold one account per person.

5. Acceptable Use — Fair Use Policy

CVShortlist accounts are for individual personal use only — tailoring your own CV for your own job applications.

You may not use CVShortlist to:

Organisations or businesses wishing to use CVShortlist commercially should contact support@cvshortlist.com.

6. Credits and Subscriptions

How credits work

One credit is consumed each time you successfully tailor a CV. Credits reset on the 1st of each calendar month and do not roll over.

Plan limits

Subscriptions are billed monthly in advance via Stripe and renew automatically unless cancelled. All prices include VAT.

7. Cancellation and Refunds

Cancellation

Cancel any time in account settings. Access continues until the end of the billing period.

Refund policy

Nothing here affects your statutory rights under the Consumer Rights Act 2015.

8. AI-Generated Content — Disclaimer

You acknowledge that AI-generated content may contain errors; you are responsible for reviewing all output before use; submitting false information on any CV is your sole responsibility; and CVShortlist does not guarantee any employment outcome.

9. Intellectual Property

You retain all rights to your original CV content and the tailored output. The CVShortlist brand, interface, and underlying software are owned by CVShortlist and may not be copied or used without written permission.

10. Limitation of Liability

To the maximum extent permitted by English law, CVShortlist's liability is limited to amounts paid in the 3 months preceding any claim. We are not liable for indirect or consequential losses including loss of employment opportunities. Nothing here limits liability for death, personal injury, or fraud.

11. Changes to Terms

We may update these Terms with 14 days' notice by email for material changes. Continued use constitutes acceptance. If we discontinue the Service, we will give 30 days' notice and issue pro-rata refunds.

12. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Please contact first try to resolve disputes by contacting us at support@cvshortlist.com.

13. Contact

CVShortlist is operated as a sole trader business in the United Kingdom.

Email: support@cvshortlist.com
Website: www.cvshortlist.com